How to Safe-List

Make Sure LBH Emails Reach You

Sometimes email services incorrectly place legitimate messages in a Spam or Junk folder. To help ensure that Lestrade Bruney Heritage messages reach your inbox, please add our email address to your trusted senders or contacts.

Our email address: planningteam@lestradebrunbeyheritage.com. 

First, check your Spam or Junk folder

If you find an LBH message there:

• Open the message.
• Choose Not Spam, Not Junk, or Move to Inbox.
• If available, add the sender to your Contacts or Safe Senders list.

Doing this helps your email service recognize future messages as legitimate.

Gmail

If an LBH message is in Spam:

1. Open Gmail.
2. Select More in the left menu.
3. Open Spam.
4. Find the LBH message.
5. Select Not spam.

Google states that removing a legitimate message from Spam helps future messages from that sender reach the inbox. Adding the sender to Google Contacts can also help prevent future messages from being treated as spam. Google Help You may also add the LBH email address to your Google Contacts.

Outlook / Hotmail / Live

If you use Outlook.com, Hotmail, or Live Mail:

1. Open Settings.
2. Go to Mail.
3. Choose Junk email.
4. Find Safe senders and domains.
5. Select Add safe sender.
6. Enter the LBH email address.
7. Save your changes.

Microsoft states that addresses placed in the Safe Senders list are treated as trusted senders and are intended to avoid being routed to Junk Email. Microsoft Support

Yahoo Mail

If an LBH message is in Spam:

1. Open Yahoo Mail.
2. Open the Spam folder.
3. Select the LBH message.
4. Choose Not spam.

Yahoo states that doing this moves the message to the inbox and helps future messages from that sender be delivered there. Yahoo Help You may also add the LBH address to your Yahoo Contacts.

Apple Mail / iCloud Mail

If you use Apple Mail or iCloud Mail, add the LBH sender to your contacts. You may also mark the sender as a VIP, which makes messages from that sender easier to recognize and locate. Apple provides a VIP function for trusted senders in iCloud Mail. Apple Support If an LBH message appears in Junk, move it back to the Inbox and add the sender to your contacts.

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If you are still not receiving our messages

Please check the following:

• Make sure the email address you entered when registering is correct.
• Search your mailbox for Lestrade Bruney Heritage or the LBH sending address.
• Check both Spam and Junk folders.
• Add the LBH email address to your Contacts or Safe Senders list.
• If you use a work or school email account, your organization may have additional filtering rules.